be limited to the following: Coordination of in person and or online training sessions for the various Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation sessions
responsible deadlines for reporting staff and personal work plans Accountability: General Communicate
in identifying training needs of team members Personal development: Keep abreast of current technological
Strategic guidance o Any and all escalations o Personal development discussions o Career discussions o
Strategic guidance o Any and all escalations o Personal development discussions o Career discussions o