The management of the System Support & Development (IS) and Information Technology (IT) department services both locally and globally Project Management: Project management of BAPS systems development and closing of a project to achieve the agreed goals, criteria, and deadlines. Service Management: Delivering and resolving report defects and issues. Vendor Management: Working with external support personal to provide compatible support to internal stakeholders. • Managing relationships with vendors to ensure the delivery
and agreed deadlines. Support: Responsible for assisting IT and IS support personnel in solving technical on new and existing systems, Project Management: Responsible for projects in line with business requirements planning, execution, controlling and closing of the project to achieve agreed goals, criteria and deadlines
Analyst based in Durban. Key Purpose To develop, manage and monitor relevant reporting models, to provide create and maintain accurate data, dashboards, and management reports. Key Outcomes Prepare and circulate all all daily reports to relevant stakeholders Manage system/technical issues by logging service desk tickets accurately recorded End to end system testing Ad-hoc projects Data Analytics to support business needs Ad-hoc and processes Data development and maintenance Assist and advise on creating and maintaining data in
Analyst based in Durban. Key Purpose To develop, manage and monitor relevant reporting models, to provide create and maintain accurate data, dashboards, and management reports. Key Outcomes Prepare and circulate all all daily reports to relevant stakeholders Manage system/technical issues by logging service desk tickets accurately recorded End to end system testing Ad-hoc projects Data Analytics to support business needs Ad-hoc and processes Data development and maintenance Assist and advise on creating and maintaining data in