& Office Application Support and Installation Windows Server Management & Administration Microsoft Microsoft Office 365 2nd Line Support & Administration Escalation of issues to 2 nd Documentation and Certified Systems Administrator (or working towards it) - Previous experience with Microsoft Office 365 - Proficient Microsoft Windows 8.1/Windows 10 - Windows Server Administration - Active Directory, Data Security, Group Policies at a corporate level and be able to translate business requirements into technical solutions Driver's