Description Our client is searching for an IT Service Desk Technician (Helpdesk 1st Line Support) to to join their team in Kempton Park Job purpose Service Desk Technician providing first-line support to using Validation Matrixes. Validate Customer Details (Contact Customer if Required) Validate First pass Ticket to the Client where requested. Inform the Service Delivery Team Leader of any High Impact / Site requestor on admin approval. Escalate to Team Leader – Service Delivery where required. Education: High School