Customer Service Eskom Jobs in Johannesburg
Noc Supervisor Rosebank NEW
Reflex Solutions Ltd
Johannesburg
Reflex Network infrastructure and end-user IT services. This position involves overseeing the daily activities closely with the Service Desk team to maintain optimal network performance and customer satisfaction. Grade in networking Proven experience in both NOC or Service Desk supervisory roles. ITIL (Information Technology This certification demonstrates knowledge of IT service management best practices, which can be valuable self-management. Positive attitude, passion for the role and customer centric. Strong leadership and organizational
share this job on whatsappHelpdesk Team Lead Rosebank
Reflex Solutions LtdJohannesburg
by setting the standard for exceptional client service throughout the rest of the organisation and owning all tickets from cradle to grave Service Level Management Monitor Service Levels and ensure that these are control over all Helpdesk staff in relation to service levels and functional ownership of all tickets to a higher technical tier. Ensure that all IT Service Management processes, Operational Level Agreements to together with the Service Delivery Managers. Monitor and reports on service levels as well as closely
Voice Engineer Rosebank
Reflex Solutions LtdJohannesburg
technical best practice is used for all products and services installations Ensure all installation deadlines testing Client handover and training Communicating customer requirements back to Reflex Minimum Requirements
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