ensuring the smooth operation and support of Reflex Network infrastructure and end-user IT services. This position involves overseeing the daily activities within the Network Operations Center (NOC), supervising NOC agents with the Service Desk team to maintain optimal network performance and customer satisfaction. Grade 12 Supervisor / Management certification. Relevant networking certifications required: HCIA and/or CCNA JNCIA Junos A minimum of 3 years work experience in networking Proven experience in both NOC or Service Desk
experience Solid networking knowledge - installation, configuration, and maintenance of network devices (layer wireless access points and network access control applications Network configuration knowledge must