and business processes. This role plays a critical part in driving CRM strategy and maximizing the value Collaborate with cross-functional teams (Sales, Marketing, Customer Service) to align CRM initiatives with fields, reports, and dashboards to support sales, marketing, and customer service processes Continuously optimize capabilities Promote CRM adoption among sales and marketing teams, providing ongoing support and guidance integrate CRM with other business systems (e.g., ERP, marketing automation) to streamline processes and data flows
and overcome barriers to information sharing, communication, and collaboration across the organisation. Collaborate with cross-functional teams (e.g., sales, marketing, IT) to coordinate CRM development projects and
driving the software development execution delivery as part of an Agile Scrum Team, relating to the: Requirements
and overcome barriers to information sharing, communication, and collaboration across the organisation Facilitate ability to work in teams Demonstrate ability to communicate at all levels Self-Management Follow through planning, prioritizing and execution Demonstrate good time management, essential for good self-management Demonstrate
and demonstrate excellent written and verbal communication skills Examine current and new business systems collaborative environment. Excellent interpersonal and communication skills. Highly analytical mindset. Proficient
Knowledge of Agile methodologies Excellent communication skills and ability to collaborate with cross-functional Knowledge of Agile methodologies Excellent communication skills and ability to collaborate with cross-functional
skills and problem-solving abilities Excellent communication and interpersonal skills Knowledge of business
sure both environments are kept in sync at all times. Follow proper QA processes, before making changes