Collaborate with cross-functional teams (Sales, Marketing, Customer Service) to align CRM initiatives with fields, reports, and dashboards to support sales, marketing, and customer service processes Continuously optimize capabilities Promote CRM adoption among sales and marketing teams, providing ongoing support and guidance integrate CRM with other business systems (e.g., ERP, marketing automation) to streamline processes and data flows
Collaborate with cross-functional teams (e.g., sales, marketing, IT) to coordinate CRM development projects and