looking for a Service Delivery Manager to join their team. The Resource Manager is responsible for ensuring Professional Services and Managed Services. This is a global role, managing allocation of resources across will include but not be limited to: Workforce Management: Develop and implement workforce planning strategies Capacity Planning: Collaborate with sales, project management, marketing, and customer support teams to understand accordingly Scheduling and Allocation: Develop and manage employee schedules to optimize coverage during
Implementation of Adoption Strategies: Design and execute robust adoption plans that facilitate smooth product maximize product use Lead Change Management Initiatives: Champion change management efforts by implementing tools providing regular reports and insights to senior management Drive Continuous Improvement: Stay current with cutting-edge and effective Project Management: Oversee the planning, execution, and completion of adoption projects scope, and within budget. Coordinate resources, manage stakeholder expectations, and mitigate risks throughout