troubleshooting techniques, and increase product knowledge Communication and problem-solving skills to deliver appropriate corrective action Provide system knowledge and consultancy for divisional and cross-divisional with process owners Contribute to the Help Desk knowledge base, add quality articles relating to Problem meetings Alert Management Use and update the knowledge base of the system REQUIREMENTS Diploma / Certificate experience in supporting and maintaining production computer systems in a customer-facing support environment
your thorough hands-on technical and functional knowledge of Microsoft Dynamics NAV / Microsoft Dynamics Business Central. Your overall solid product knowledge and expertise will enable you deliver and implement this key role. Job Requirements: Broad and deep knowledge of all NAV/Business Central modules Experience understanding of the full SDLC is required Solid knowledge of financial management and accounting principles AppSource apps and older versions of Dynamics NAV Knowledge and experience with Azure DevOps and Power Automate