You will manage the technical department, training academy and ensure the correct level of product knowledge company Summary of your areas of responsibility: Technical Department Training Academy Product Knowledge Detail on areas of responsibility: Technical Department Manage Technical Department Ensure high level of Management of Technical Services Management of Training Academy Management of Internal Technical Systems Security
encompasses all basic duties in customer and technical support, as well as advanced engineering which system which is used to log faults and queries. Technical requirements of the role •Ensure clear, constructive are handled efficiently •Communicating clear technical information to Service desk or call out agent
ability to translate business requirements into technical solutions. Strong communication and interpersonal
Driver License: Valid driver's license required Technical Skills: •Proficiency in software testing methodologies