personalization. Utilize your expertise in sales management and team leadership to drive operational excellence re-contracting campaigns, backed by data-driven insights. Manage agency/vendor relationships and budgets effectively with a focus on retention strategies and sales management. At least 3 years of hands-on experience in customer
personalization. Utilize your expertise in sales management and team leadership to drive operational excellence re-contracting campaigns, backed by data-driven insights. Manage agency/vendor relationships and budgets effectively with a focus on retention strategies and sales management. At least 3 years of hands-on experience in customer
service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Management (ITAM)
problem-solving abilities for technical issues, and project management capabilities for implementation and support.
incident report Incident reports Environment management (e.g. QA snapshots)