Basic UNIX and Database SQL Skills Experience in operating and maintaining ServiceNowsuite of products (ITSM
service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Management (ITAM)
service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Management (ITAM)
problem-solving abilities for technical issues, and project management capabilities for implementation and support.
problem-solving abilities for technical issues, and project management capabilities for implementation and support.
incident report Incident reports Environment management (e.g. QA snapshots) SKILL SET: Exp. in ServiceNow
incident report Incident reports Environment management (e.g. QA snapshots)