with the Client Group Sales teams, Client Group Retailers (Dealers) & a Software Supplier to deliver Direct Sales for the client's various brands. Supporting various feature work streams and changes to designs updates, milestones, feature development, risks. Supporting meetings with various key stakeholders and teams implementation in design/development. Engaging with Retailers, Suppliers and Development teams on feature requirements solutions. Understanding of retail sales in an omni-channel environment. Supporting Testing and Quality Assurance
vendor liaison, setup & access. Develop customization and single new CICS region (validation) Develop old environment to new environment Production customization and single new region (validation) Production 6 years of experience in CICS Meetings, customization, support, testing, debugging, go-live Hands-on &
processes to other members of the team and representatives of the client. A highly developed problem-solving
protocols as well as required system documentation Support operational excellence goals through strong operations operations knowledge. Resolve escalated support topics to ensure the highest availability of critical applications (operate) the new DAM solution for the PostgreSQL Support updates of DAM Tool on all relevant PostgreSQL with DAM related enquires/problems. Engage with support providers regarding PostgeSQL operational topics
complexity of the existing solutions in place and support them with a high degree of competence Key Skills:
solutions and providing exceptional technical support to optimize organizational performance. Required
Proactively propose solutions to improve the support of (new) business processes. ABAP debugging beneficial
down complex issues into smaller manageable tasks Support existing and develop new functionality and components
migration Go-Live preparation and post Go-Live Support Change Management – Manage changes and present
turning mundane tasks into an electrifying show. Supporting existing processes like a backstage hero, ensuring