environment. Define work scope and estimate business analysis effort for new initiatives. Tertiary qualification years demonstrated experience in the functional analysis, design and qualification of large-scale business knowledge of BPMN and UML standards. Business Analysis diploma/certification (advantageous) Demonstrated
hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change Management Problem Resolution Report Writing Root Cause Analysis (RCA) Technical Solution Design Technology Services
system work and how to use them. Do root cause analysis on bugs to find and fix the cause of a problem
the network architecture. Conduct performance analysis and optimization to meet service level agreements