Configure and prototype applications System operational and technical application support according to standards standards End user training and development of training material Exploitation of applications by applying functional facilitate integration between processes and applications Ensure solution supports business process Responsible
validate with customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions if needed (e.g. continuous improvement analysis) Develop training material (user guides, instructional videos).
Experience in Remedy Administration and Remedy application configuration. Hands-on knowledge on UNIX commands with OEM, ensure SLAs are met Test and deploy application patches/fixes Implement workarounds where OEM
debugging skills with ability to troubleshoot application logs Experience in Remedy Developer Studio, Remedy