personalization. Utilize your expertise in sales management and team leadership to drive operational excellence re-contracting campaigns, backed by data-driven insights. Manage agency/vendor relationships and budgets effectively with a focus on retention strategies and sales management. At least 3 years of hands-on experience in customer
personalization. Utilize your expertise in sales management and team leadership to drive operational excellence re-contracting campaigns, backed by data-driven insights. Manage agency/vendor relationships and budgets effectively with a focus on retention strategies and sales management. At least 3 years of hands-on experience in customer
enhancements, processes and workflows) Complete Security SPDA questionnaires Attend Agile ceremonies (Daily service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Management (ITAM)
enhancements, processes and workflows) Complete Security SPDA questionnaires Attend Agile ceremonies (Daily service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Management (ITAM)
complex user requests (e.g. low-code configuration) Security patching, vulnerability remediation Log and Implement incident report Incident reports Environment management (e.g. QA snapshots) SKILL SET: Exp. in ServiceNow
complex user requests (e.g. low-code configuration) Security patching, vulnerability remediation Log and Implement incident report Incident reports Environment management (e.g. QA snapshots)
problem-solving abilities for technical issues, and project management capabilities for implementation and support.
problem-solving abilities for technical issues, and project management capabilities for implementation and support.