Join Our Team: Customer Retention Strategist Extraordinaire Are you ready to take on a challenge that insights into actionable strategies that keep customers coming back for more? If so, we want you on our dynamic individual to spearhead our customer retention efforts. As a Customer Retention Strategist, you'll play shaping and executing strategies to keep our valued customers engaged and satisfied. Key Responsibilities: Collaborate management. At least 3 years of hands-on experience in customer experience, support, or consumer marketing. Proven
Join Our Team: Customer Retention Strategist Extraordinaire Are you ready to take on a challenge that insights into actionable strategies that keep customers coming back for more? If so, we want you on our dynamic individual to spearhead our customer retention efforts. As a Customer Retention Strategist, you'll play shaping and executing strategies to keep our valued customers engaged and satisfied. Key Responsibilities: Collaborate management. At least 3 years of hands-on experience in customer experience, support, or consumer marketing. Proven
solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business modifications to satisfy clients' needs Design, customize, configure and testing of FI Identify gaps, issues Ability to understand business processes from a customer perspective Must be results oriented SAP FI /
risk areas related to user system access. EWM error queue analysis & resolution EWM related IDOC error
base operations team application teams with DAM related enquires/problems. Engage with support providers Technology, Engineering or related discipline or the equivalent of 4 years of related professional experience
planning) SKILL SET: Exp. in designing and building custom solutions for ServiceNow suite of products. Expertise
requirements Capture user stories and validate with customer Provide Onboarding User training Attend Daily
requirements Capture user stories and validate with customer Provide Onboarding User training Attend Daily
tools, technologies, frameworks and techniques related to software development. Keen interest to continue following technologies: SQL and experience with a relational database (PostgreSQL, MySQL, DB2 - preferable)
Design Specifications to Technical team for any Customized developments objects. Preparation of test cases