seasoned professional with a passion for client services and leadership? An exciting opportunity awaits experienced Business Unit Manager to oversee our client services division. In this role, you will be responsible skills, a customer-centric mindset, and a track record of delivering results in client services, we invite Demonstrated ability to drive revenue and manage client service contracts Minimum Desired Experience: Minimum of client service operations, including end-user devices (printing, laptops, desktops, managed service desk
Develop customization and single new CICS region (validation) Develop region migration from old environment environment to new environment Production customization and single new region (validation) Production region training 6 years of experience in CICS Meetings, customization, support, testing, debugging, go-live Hands-on
Our client, a powerhouse in the Financial Services space, is on the hunt for a Ab initio Expert to join optimization through the use of ETL development tools or custom developed procedures
solution requirements are resolved in line with Service Level Agreements (SLA). They perform configurations Conduct elementary presentations within the customer's organisation. May be required to perform periodic on the technical service desk, providing second line telephonic support to customers. Expected to take
Experience in Banking, Financial Services and Insurance domain customers. Experience in directly delivering delivering large IT transformation programs to customers. Involvement in co-creating technical solutions, project client/account management in a professional IT services/consulting organization to include managing an
delivering large IT transformation programs to customers. Involvement in co-creating technical solutions Experience in Banking, Financial Services and Insurance domain customers. Experience working as a senior senior client/account management in a professional services/consulting organization to include managing an
This includes remotely supporting clients within service level agreements (SLAs), to install and configure installations and other assignments Demonstrate customer engagement skills Demonstrate relevant domain Analysis (RCA) Technical Solution Design Technology Services Troubleshooting Education and Certifications Computer
cross-functional operative Experience with teams and customer relations; has the courage to focus on continuous ability to negotiate, persuade, and influence customers Strong professional discipline Must have strong
cross-functional operative Experience with teams and customer relations; has the courage to focus on continuous ability to negotiate, persuade, and influence customers Strong professional discipline Must have strong
g. HTML/ CSS, JavaScript, XML, jQuery) and web services. Knowledge and experience in ensuring responsiveness and experience in designing and developing web services and APIs. Knowledge and experience in seeing through Financial service industry experience would be advantageous, especially in payment services like EFT,