Join our dynamic team as a Remedy Support Consultant, where innovation meets impact At the forefront experience as a Support Consultant Experience in Remedy Administration and Remedy application configuration with OEM, ensure SLAs are met Test and deploy application patches/fixes Implement workarounds where OEM
and enthusiastic ServiceNow Level 1 Desktop Support Engineer to join our client in the telecommunications office and remote work. RESPONSIBILITIES: End user support triage and escalation. System Health check (e.g End user support triage and escalation. simple user requests (e.g. over the shoulder support, FAQs) ARMS
and enthusiastic ServiceNow Level 2 Desktop Support Engineer to join our client in the telecommunications with OEM, ensure SLAs are met Test and deploy application patches/fixes Implement workarounds where OEM in ServiceNow Administration and ServiceNow application configuration. Hands-on knowledge on UNIX commands
a strategist and optimize with the skill of an engineer, apply now and let's create seamless connections
RESPONSIBILITIES: Unit testing System testing (Application, Database, configuration) Integration testing debugging skills with ability to troubleshoot application logs Exp. in ServiceNow Developer Studio, ServiceNow
management capabilities for implementation and support.
management capabilities for implementation and support. Analyse Business requirements Capture user stories
debugging skills with ability to troubleshoot application logs Experience in Remedy Developer Studio, Remedy
debugging skills with ability to troubleshoot application logs Expertise in Unix commands, shell scripts
data warehousing and analytics. Provide technical support, troubleshooting, and system performance enhancements