policies and procedures and governance guidelines and Service Level Agreements. Requirements: BSc Comp Science required in multiple areas of technology (comb-shaped engineer). It is imperative to have experience in large
that aims to provide comprehensive consulting services and software solutions to organisations seeking understanding their needs, and delivering high-quality service Act as the first point of contact for clients, the knowledge base which may include creating training material, updating templates or writing new documentation documentation Client Education: Conduct training sessions using approved materials and content for client
mainly in the fields of Service Management, Customer Service Management, HR Service Management Security Operation Proven experience in consulting / professional services and technical delivery A proven track record of solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC Experience with delivering solutions integrations between ServiceNow, client IT and business services Support sales team with new prospects: initial certifications, internal / external webinars, case studies, training, community and other resources Ability to establish
(BEng) in Information Technology or Software Engineering While not mandatory, candidates who have completed Java, demonstrating the ability to build robust services Experience with JSP, Struts and Servlets is highly managing web servers like Tomcat, configured as a service, is essential Database and Persistence: Deep understanding Java Messaging Service (JMS), specifically with ActiveMQ, to ensure reliable inter-service communication imports, and updates Systems Integration: Utilising services (such as REST APIs) and other technologies for
(BEng) in Information Technology or Software Engineering At least 1 year in a software development role and updates Systems Integration: Utilising REST services and other technologies for system integrations
in Information Technology, Computer Science, Engineering, or related discipline required Certification
design: Integration files or messages (e.g. web service definitions, XML schemas, business functions, flat Subject Matter Experts, QA, Architecture, Process Engineering, external project teams, change management teams)