System Administrator Certified Implementation Specialist in at least 1 product suite Deep understanding traditional software and project methodologies Able to communicate with impact, in a way that is open, honest, consistent required Provide expert advice to clients and internal teams on the ServiceNow application and how this the ServiceNow platform through certifications, internal / external webinars, case studies, training, community
requirements models and analyses is done per internationally accepted best practices (Use Case modelling needed i.e. all applicable stakeholders external, internal and product heads (e.g. Subject Matter Experts
ActiveMQ, to ensure reliable inter-service communication XML and JSON Handling: Familiarity with XML