(Advantageous) Microsoft Office Suite Customer Service Team Leadership Business Analysis Latest open-source network design and administration, data centre operations, database administration and systems programming programming and administration o 3 years in working with the RPA enabled, cloud based or on premise, and hybrid
operations through efficient and responsive Service Desk and Service Delivery Management teams, be accountable functional strategy and service management performance in line with service level agreements (SLAs). Also need to have looked after large service desks and service delivery managers as apart of their portfolio Technology Management, Computer Science, Business Administration, Commerce or similar Certification in relevant (Advantageous) Microsoft Office Suite Customer Service Team Leadership Business Analysis Good written
mainly in the fields of Service Management, Customer Service Management, HR Service Management Security Operation Proven experience in consulting / professional services and technical delivery A proven track record of Solution Architect Certified ServiceNow System Administrator Certified Implementation Specialist in at least solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC Experience with delivering solutions integrations between ServiceNow, client IT and business services Support sales team with new prospects: initial
Java, demonstrating the ability to build robust services Experience with JSP, Struts and Servlets is highly managing web servers like Tomcat, configured as a service, is essential Database and Persistence: Deep understanding Java Messaging Service (JMS), specifically with ActiveMQ, to ensure reliable inter-service communication imports, and updates Systems Integration: Utilising services (such as REST APIs) and other technologies for
policies and procedures and governance guidelines and Service Level Agreements. Requirements: BSc Comp Science
(Advantageous) Microsoft Office Suite Customer Service Team Leadership Business Analysis Good written
and updates Systems Integration: Utilising REST services and other technologies for system integrations
ensure that errors are detected and resolved within service level timelines Provide support and production
design: Integration files or messages (e.g. web service definitions, XML schemas, business functions, flat
design: Integration files or messages (e.g. web service definitions, XML schemas, business functions, flat