software, and network issues, ensuring the smooth operation of IT systems and minimizing downtime. Key Responsibilities: hardware, software, and peripherals at the mining sites Diagnose root cause problems, determine possible to allocated job cards and in accordance with operating procedures Conduct mini risk assessment in own own area of work and within span of control prior to every task performed All defects and status of tools infrastructure, ensuring reliable connectivity and smooth operation of LAN and WAN systems Troubleshoot network issues