As the IT Service Management Administrator, you will be responsible for providing the general support a the ITSM software and take over the ongoing management post-implementation. This position will play incident, and problem management, change management, event management, request management, CMDB and continuous Define and manage service-level agreements (SLAs). Implement and maintain change management processes related duties and participate in special Service Management projects as assigned. Collaborate with cross-functional
As the IT Service Management Administrator, you will be responsible for providing the general support a the ITSM software and take over the ongoing management post-implementation. This position will play incident, and problem management, change management, event management, request management, CMDB and continuous Define and manage service-level agreements (SLAs). Implement and maintain change management processes related duties and participate in special Service Management projects as assigned. Collaborate with cross-functional
processes. Perform work activities in a way that limits cost. Analyse relevant business intelligence to identify for clients / customers (Internal / External). Manage the adoption of process improvement initiatives
senior software engineer engages directly with IT management, development teams, executive, technical delivery able to drive the software change and release management processes, assisting with the overall maturity close partnership with cross-functional teams and management. Qualifications & Experience: Bachelor's Leadership and Mentoring: Ability to lead and manage development teams, and mentor junior developers
senior software engineer engages directly with IT management, development teams, executive, technical delivery able to drive the software change and release management processes, assisting with the overall maturity close partnership with cross-functional teams and management. Qualifications & Experience: Bachelor's Leadership and Mentoring: Ability to lead and manage development teams, and mentor junior developers