The ideal candidate will have a deep understanding of ITIL and experience in service delivery, incident maintain change management processes, workflows, and required adjustments as needed. Assist in building and with cross-functional teams to define business requirements, resolve issues, requests, and provide expertise duties as assigned. PREFERRED EXPERIENCE AND QUALIFICATIONS: Experience with ITSM tools FreshService a a Plus. Extensive experience on ITSM software modules such as but not limited to, ITSM, Asset management
The ideal candidate will have a deep understanding of ITIL and experience in service delivery, incident maintain change management processes, workflows, and required adjustments as needed. Assist in building and with cross-functional teams to define business requirements, resolve issues, requests, and provide expertise duties as assigned. PREFERRED EXPERIENCE AND QUALIFICATIONS: Experience with ITSM tools FreshService a a Plus. Extensive experience on ITSM software modules such as but not limited to, ITSM, Asset management
and compliance to regulatory and legislative requirements. Key performance areas Liaise with business scope of new IT projects. Translate business requirements into IT specifications ready for detail design stakeholders and the IT team to ensure design requirements are clear and are met by the IT design team client requirements. Test complex configured technology solutions. Compile business-requirement and system-design personal development plan (PDP). Qualifications required Diploma of 1 to 3 years / NQF level 6 (preferably
company products, by understanding the application requirements and reviewing product specifications. ● Field contact information, and nature of problems requiring extended technical support services ● Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician. technical analysis, calculation and review of requirements at all times. ● Ensure that assistance is provided ● Participate in training programs as and when required. ● Adhere to Occupational Health and Safety Regulations
(preferred) Experience in international Freight Forwarding Experience in CargoWise essential Experience in Shared preferred Business & Data Analysis experience is required Excellent organizational skills Excellent
(preferred) Experience in international Freight Forwarding Experience in CargoWise essential Experience in Shared preferred Business & Data Analysis experience is required Excellent organizational skills Excellent
cross-functional teams and management. Qualifications & Experience: Bachelor's degree in computer science or related field. Minimum 6 years of programming experience. Broad experience designing, programming, and implementing Flexibility: Additional functions and or duties may be required in addition to those listed above.
cross-functional teams and management. Qualifications & Experience: Bachelor's degree in computer science or related field. Minimum 6 years of programming experience. Broad experience designing, programming, and implementing Flexibility: Additional functions and or duties may be required in addition to those listed above.