As the IT Service Management Administrator, you will be responsible for providing the general support our Company's new ITSM software and associated applications. Will work closely with the external ITSM implementation a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, request management, CMDB and continuous service improvement. If you are a dynamic professional RESPONSIBILITES: Administer and maintain the ITSM service desk platform FreshService Customize the ITSM tool
As the IT Service Management Administrator, you will be responsible for providing the general support our Company's new ITSM software and associated applications. Will work closely with the external ITSM implementation a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, request management, CMDB and continuous service improvement. If you are a dynamic professional RESPONSIBILITES: Administer and maintain the ITSM service desk platform FreshService Customize the ITSM tool
existing content supply portfolio of applications and services. Design, develop, modify, implement, and
existing content supply portfolio of applications and services. Design, develop, modify, implement, and
This role provides shared services with global scope. The SSC Operations Specialist maintains critical essential Experience in Shared or Centralized Services is preferred Business & Data Analysis experience
This role provides shared services with global scope. The SSC Operations Specialist maintains critical essential Experience in Shared or Centralized Services is preferred Business & Data Analysis experience
operational implementation plans and associated service delivery processes, methods and techniques pertaining