technical delivery teams, and vendors to ensure the successful design, development, and delivery of technology-based
technical delivery teams, and vendors to ensure the successful design, development, and delivery of technology-based
operational implementation plans and associated service delivery processes, methods and techniques pertaining to
scope and intent of the position. ● Grade 12 ● Drivers license and own car ● Technical diploma or degree
understanding of ITIL and experience in service delivery, incident, and problem management, change management
understanding of ITIL and experience in service delivery, incident, and problem management, change management