As the IT Service Management Administrator, you will be responsible for providing the general support a the ITSM software and take over the ongoing management post-implementation. This position will play incident, and problem management, change management, event management, request management, CMDB and continuous Define and manage service-level agreements (SLAs). Implement and maintain change management processes related duties and participate in special Service Management projects as assigned. Collaborate with cross-functional
As the IT Service Management Administrator, you will be responsible for providing the general support a the ITSM software and take over the ongoing management post-implementation. This position will play incident, and problem management, change management, event management, request management, CMDB and continuous Define and manage service-level agreements (SLAs). Implement and maintain change management processes related duties and participate in special Service Management projects as assigned. Collaborate with cross-functional
with global scope. The SSC Operations Specialist maintains critical operational master data and performs performs standard operational processes for subsidiaries in all geographical regions. Responsibilities include the subsidiaries to maximize operational efficiencies and data quality. ESSENTIAL FUNCTIONS & RESPONSIBILITES: continuous performance improvement Analyzes data quality and identifies opportunities to increase automation Shares and implements best practices Maximizes productivity by driving improvement initiatives Tests and
with global scope. The SSC Operations Specialist maintains critical operational master data and performs performs standard operational processes for subsidiaries in all geographical regions. Responsibilities include the subsidiaries to maximize operational efficiencies and data quality. ESSENTIAL FUNCTIONS & RESPONSIBILITES: continuous performance improvement Analyzes data quality and identifies opportunities to increase automation Shares and implements best practices Maximizes productivity by driving improvement initiatives Tests and
senior software engineer engages directly with IT management, development teams, executive, technical delivery able to drive the software change and release management processes, assisting with the overall maturity ensure that software deliverables comply with quality standards and are completed on time. Key Responsibilities: close partnership with cross-functional teams and management. Qualifications & Experience: Bachelor's Leadership and Mentoring: Ability to lead and manage development teams, and mentor junior developers
senior software engineer engages directly with IT management, development teams, executive, technical delivery able to drive the software change and release management processes, assisting with the overall maturity ensure that software deliverables comply with quality standards and are completed on time. Key Responsibilities: close partnership with cross-functional teams and management. Qualifications & Experience: Bachelor's Leadership and Mentoring: Ability to lead and manage development teams, and mentor junior developers
expertise and advice to support the development of operational implementation plans and associated service delivery business processes with supporting 'standard operating procedures' (SOPs) within the framework of the for clients / customers (Internal / External). Manage the adoption of process improvement initiatives
on company products, by understanding the application requirements and reviewing product specifications