versions Ensure networks & servers are fully operational Administration: Conduct User, Network printer, issues, Operational systems, Network and Server performance Maintain network operations, applications and Server 2012 TCP/IP Printing Basic understanding of networking, Server hardware and MS Office Suite Windows
good communication skills – MUST HAVE Previous network support experience within a Service Desk environment even under pressure Hands-on experience with network equipment, ideally with vendors such as Cisco and and Juniper Good understanding of networking concepts, protocols and technologies: TCP/IP, VLAN's, routing routing protocols etc Familiarity with network monitoring and troubleshooting tools (e.g., Wireshark,