Our client is a market leader in the development and provision of rental industry ERP software Senior and ensure all parties are kept updated Case Management: Take accountability for cases in the department Working, acting as technical lead in department, manage continuous improvement activities/projects proactively are maintained Be curious to change, evolve and develop in ways that help us better serve our customers analysis of technical faults to customer and/or development teams Demonstrable experience in a similar IT
their incident life cycles To engage with and develop clear communication channels with other departments/teams investigation To query SQL databases To work with our Development teams, defining and testing custom solutions up-to-date knowledge of supported applications and development • Bachelor's Degree (or equivalent) in Computer