confident and professional approach to all communications To accurately assess the nature of incident life cycles To engage with and develop clear communication channels with other departments/teams, as necessary in order to lead resolution, diagnosis and communication To interrogate and analyse log files to aid team player with excellent verbal and written communication skills • Professional, punctual and goal-driven
global team supporting our client's products Communicating via multiple media – phone, e-mail, chat Creating pressure in a fast-paced environment Excellent communication skills, both written and verbal, to convey technical