In this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be responsible for investigating, resolving and escalating incoming customer incidents and requests. The team provides support to our global customer base covering multiple time zones. To ensure a
provision of rental industry ERP software Senior Analyst role provides 1 st and 2 nd line software application issues quickly and efficiently. Provision of high-quality updates to customers on a regular basis. Correctly and provide feedback on team members, ensuring quality levels are maintained Be curious to change, evolve resolution of issues. Consistently produce high quality and detailed work Desirable Knowledge of Crystal