Ltd for a IOT Services Administrator, based in Woodmead, reporting to the Team Lead: Service Delivery. Job within the responsibilities of the Nashua Service Operating Centre. Data analyst responsibilities include requirements, activities, and design. The IOT Services Administrator develops analysis and reporting control plans to identify improvements. Oversee IOT Services and total responsibility of the Nashua ProAct from Nashua Service Desk Define and manage System activities Manage and maintain operational documentation
dynamic team. Role Mission Ensuring that all Open Service calls are resolved within the stipulated timeframes effective scheduling and use of resources and service management tools, in order to meet all contractual requirements processes and procedures used throughout normal operations. Development of knowledge and skills in network understanding of network monitoring concepts and management tools. Experience of network monitoring tools graphical data. Experience of diagnosing network and service issues, following them through to resolution. Required