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IT / Computing / Software
- Humankind Group
- Full Time
Help Desk Support Randburg
Humankind Group
Randburg
Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose As an ISP Engineer addressing alerts related to service outages, and providing comprehensive technical support to resolve issues wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB customers preferred. Experience with monitoring systems such as Nagios or PRTG. Minimum 4 years' experience as a Mid-Level own transport. Ability to work shifts. Proven experience in an ISP Engineer or similar customer support
share this job on whatsappSenior Voice Engineer Randburg
Humankind GroupRandburg
Tittle - Senior Core Voice Engineer Employment Type - Full Time Job purpose We're seeking a Senior Core Voice / DID rating Experience: 5 years experience as a Senior Voice Engineer Avaya Experience Sonus SBC Experience Experience Extensive SIP protocol experience SQL Experience Linux Experience VoIP Protocol, TCP/IP, Routing Controllers, Gateways & Soft switch experience (essential) Experience in disaster planning / recovery and and execution (essential) Managing staff Experience at least 3 years Skills and knowledge in: SBC setup
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