Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as primary point of contact for customer queries or complaints, extending support beyond technical issues to email, and hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their
updates New connection implementations POIL's Direct customer connects DR Testing Always up monitoring, switchover