future state processes. ○ Recommend improvements and assist in implementing changes to enhance efficiency and lifecycle, from initiation to implementation. ○ Assist in project planning, estimation, and tracking. and business processes. 7. Change Management: ○ Assist in managing changes to project scope, requirements
IN CENTURY CITY, Receiving and logging calls Assisting end users via telephone and remote tools Troubleshooting
support documentation, knowledge bases, and FAQs to assist in customer self-service and team reference. -Continuous