candidate will have a deep understanding of ITIL and experience in service delivery, incident, and problem management assigned. Requirements: Experience with ITSM tools FreshService a Plus. Extensive experience on ITSM software tools, monitoring tools, and ITIL processes Prior experience with the administration, integration or rolling
candidate will have a deep understanding of ITIL and experience in service delivery, incident, and problem management assigned. Requirements: Experience with ITSM tools FreshService a Plus. Extensive experience on ITSM software tools, monitoring tools, and ITIL processes Prior experience with the administration, integration or rolling