Provide 1st Line Support. Customer interaction. Knowledge of telecommunications and data devices essential Knowledge Knowledge of fibre and data infrastructure Understanding customer requirements Workstation setup. Update
Provide 1st Line Support. Customer interaction. Knowledge of telecommunications and data devices essential Knowledge Knowledge of fibre and data infrastructure Understanding customer requirements Workstation setup. Update
maintain the ITSM service desk platform FreshService Customize the ITSM tool to align with organizational processes provide expertise in the configuration and customization of ITSM modules as needed Define and review
maintain the ITSM service desk platform FreshService Customize the ITSM tool to align with organizational processes provide expertise in the configuration and customization of ITSM modules as needed Define and review