About the Role: Our client is seeking a motivated Junior Technical Support Specialist to support the administration escalated support tickets related to M365 in a timely and effective manner; Manage and troubleshoot issues
software, and network issues; Lead and mentor junior IT staff, providing guidance and training as needed; mentor a team of IT professionals; Effective communication and collaboration abilities; Bachelor's degree
escalated support tickets related to M365 in a timely and effective manner; Manage and troubleshoot issues
planning for cloud infrastructure; Excellent communication and collaboration skills to work effectively