skills Duties: Work closely with Management and support functions to understand and highlight suspected actioned to provide assistance / feedback to customers. Load security blocks where suspicious transactions transactions / activity cannot be confirmed with customers and make clear notes on the fraud monitoring and validity of suspicious transactions / activity with customers to detect / prevent fraud (all fraud types) Ensure deviations from procedures immediately. Dealing with customers in a professional manner Provide feedback to internal
skills Duties: Work closely with Management and support functions to understand and highlight suspected actioned to provide assistance / feedback to customers. Load security blocks where suspicious transactions transactions / activity cannot be confirmed with customers and make clear notes on the fraud monitoring and validity of suspicious transactions / activity with customers to detect / prevent fraud (all fraud types) Ensure deviations from procedures immediately. Dealing with customers in a professional manner Provide feedback to internal