organization's best practices People Able to form good relationships with people at all levels. Highly organized communicate technical information to Non-technical people. Level of Authority Strong influence on strategic versus headcount costs. Management/leadership experience, abilities, and accomplishments. Expert in large applications. Recent Genesys Contact Center product experience and competencies - within the past 3-5 years platform experience) NQF level 7 (Bachelors or higher) in IT related field advantageous Work experience with
to train new trainees and develop our existing people's capabilities. Key Responsibilities: Client - Work instructional design qualifications- advantageous Experience of the full training life cycle – TNA, Designing manipulation. Experience in a client facing role would be preferred. Previous project management experience would