BIT002868-Cha-1 Our client is looking for a Technical Support Engineer to join their IT team to assist with ensuring remote desktop connections to provide immediate support. Qualifications: BS degree in Information Technology experience as a Technical Support Analyst, Service Maintenance Administration ,Desktop Support Engineer, IT Help
looking for a Business Applications and Process Support (BAPS) Manager to join their team. The BAPS Manager Manager will oversee the management of the System Support & Development (IS) and Information Technology local costs for BAPS services and deliver and support BAPS services to meet business needs. Oversee BAPS resolve issues. Ensure cost-effective, compatible support and maintain vendor relationships. Occasional international
Ruby On Rails / experience with dynamic online customer facing front-ends UI/UX JavaScript Stimulus Slim with dynamic online customer facing front-ends Previous experience in web sales, retail/commerce sites, and
engineering. An IT Diploma/Degree is advantageous. Retail industry experience is advantageous. If you are to shape the future of digital solutions in the retail industry
Stimulus Slim Sass Previous experience in web sales, retail/commerce sites, and large scale launches KPAs:
Provide support services for supplied software. Conduct knowledge transfer and training for customers and ad hoc programming based on customer requirements. Maintain and support applications developed. Capture Capture development requirements from customers. Design new functionality for software products. Develop throughout the software development life cycle. Support Responsibilities: Transfer knowledge to the implementation setup and configuration of sites. Offer third-tier support for existing software implementations in the field
opportunities for process improvement and innovation. Customize products to meet the specific needs and preferences training materials, and product specifications, to support product configuration and usage. Participate in testing and quality assurance Provide ongoing support and troubleshooting for product configurations stakeholders. Experience with product configuration or customization, particularly in a ITSM Software e.g. ServiceNow
Applications or Systems: Partner with vendors to support specialist applications. Ensure effective user systems, payroll systems, etc. Global Applications: Support global applications such as SAP, CARTs, PLM, etc etc. Collaborate with global teams for local customization and testing. Review and approve local user access Environment: Coordinate with Wipro DSE for IT support services. Manage external IT purchases and installations
providing customer support. Ensure compliance with cyber security regulations and maintain customer cloud
maintaining, and supporting software systems that enhance business efficiency and improve customer service. This software systems, and web and mobile applications to support business and product development goals. Responsibilities: