Key Responsibilities: Handling Second Level Technical support to both internal and external Treasury Systems Resolving complex client queries. Analysing technical support issues. Importing client data. Modifying database at least 2 years working experience in a Technical Support role preferably at a Fintech Company Minimum
Key Responsibilities: Handling Second Level Technical support to both internal and external Treasury Systems Resolving complex client queries. Analysing technical support issues. Importing client data. Modifying database at least 2 years working experience in a Technical Support role preferably at a Fintech Company Minimum
play a crucial role in providing advanced technical support and troubleshooting for their clients. Your and Responsibilities: Deliver second-level technical support to clients via phone, email, and in-person
comprehensive inventory of all assets Offer technical support for recording/broadcast equipment, including
and a proven record of providing advanced technical support in an IT environment. Excellent communication
platforms. Demonstrated experience in technical pre-sales support, solution design, and project management role in driving business growth through technical pre-sales support and client engagement. ROLES AND RESPONSIBILITIES RESPONSIBILITIES 1. Technical Pre-Sales Support Collaborate with the internal sales team to understand client IT technicians, you will also provide technical pre-sales support to assist the internal sales team in acts as technical advisor with customers to evangelize products, solicit feedback, and support field sellers