Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric certificate/ Grade 12 BCom qualification OR Industrial engineering OR IT Software qualification, OR other solutions services rendered to EITHER: the Pension, Provident and Retirement, Annuity Funds Industries /OR Risk Industries or other Financial services /OR Healthcare Industries or other financial services Must business Requirements, design, testing, user training, deployments. Release management and configuration
We are looking for an experienced engineer who will engage with customer administrators to implement
is looking for a certified First Line Support Engineers with MCSE certification to be based full time at our Midrand offices. The First Line Support Engineer will be responsible for the efficient logging positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications experience is an advantage. 2 year previous IT Service Desk experience Excellent data capture and typing troubleshooting skills Previous experience with a Service Desk Application Must show a good understanding
Voice Engineer Employment Type - Full Time Job purpose We're seeking a Senior Core Voice Engineer to join Experience: 5 years experience as a Senior Voice Engineer Avaya Experience Sonus SBC Experience Extensive
“Third Line IT Engineer (JB4481) Rosebank, Johannesburg Market-Related Duration: Permanent Our client looking for a skilled and competent Third Line IT Engineer to join their busy team. You’ll be responsible solution architectures, and ensuring compliance with industry standards. The ideal candidate will have at least infrastructure. 5 years of experience in the managed service provider (MSP) space. Excellent communication and software and service issues. Troubleshooting and resolving relevant hardware, software and service issues Improving
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player role involves managing and growing the customer service team, improving efficiencies, and optimizing processes years of proven experience managing a customer service team that utilizes various support channels (predominantly FinTech of the Financial Services industry. A deep understanding of industry trends and technologies/systems
“Mid Level IT Support Engineer (JB4422) Rosebank, Johannesburg Market Related Duration: Permanent Our managed services provider, is looking for a highly skilled and motived Mid Level IT Support Engineer to join best practices. Previous experience in a managed services provider (MSP) or IT consulting firm. Bachelor’s and server administration within an IT managed services or consulting environment. Experience with network security, firewall management, and VPN technologies. Industry certifications such as CCNA, CCNP, MCSA, MCSE
project scoping and costing. The focus is on re-engineering both practical and efficient operational processes or processes. Analysis, design, implementation, training and support. Documentation throughout all project Finance & Operations Minimum of 5 years ERP Industry experience (full implementation projects is a
prerequisite Analysis, design, implementation, training and support. Documentation throughout all project effort duplication, etc. The focus is on re-engineering both practical and efficient operational processes Strong Microsoft Excel. Minimum of 5 years ERP Industry experience (full implementation projects is a
Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international Ability to work shifts. Proven experience in an ISP Engineer or similar customer support role. Working knowledge