Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team client needs. Previous experience in customer support or customer success roles. Familiarity with CRM promptly and effectively to maintain high levels of customer satisfaction. Collaborate with internal teams must verify with Kontak Recruitment. The post Customer Success Specialist (JB4436) appeared first on
available for a Dynamics 365 Solutions Architect (Customer Engagement) to join their team.
The Solutions
position for a REGIONAL SPECIALIST CHANGE AND SERVICES INTRODUCTION MANAGER.
Information
implemented smoothly and with minimal disruption to services. This role is crucial in maintaining the stability
iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are currently hiring X2 Service Desk Agents I to join our IT support team. As Service Desk Agents, your systems. Excellent communication skills and a customer-oriented mindset are essential for this role.
What
work is up to date.
At APP we provide managed services for end user computing, ICT resourcing, project management and consultation
Our Client in the Financial Services Sector is looking for a Senior Product Manager with extensive experience advantageous. At least 8 years' experience in financial services / banking product management. or product. development financial performance indicators, i.e. growth in the customer base; margin management across portfolio; product growth of new customers and penetration into existing customer base. Customer Service Excellence - Ensure Ensure customer satisfaction and to maximise sales opportunities in consideration of evolving customer
information into the Service Desk Application, and most importantly, displaying a customer focused approach understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Office Proficient in English 2 years' experience in a service desk role Ability to effectively handle multiple
Key performance Drive customer adoption and usage of digital products and services Performance will be sales and growth, revenue, adoption and usage, customer satisfaction (NPS), goal completion rates, cross-selling experience (essential) Experience with Digital service and product management (essential) Product Development
integrity, and efficient operation of the in-house or customer information systems that support core organizational Science Azure and Office 365, azure directory services, AWS, VMware, Active Directory, Exchange, Skype Hyper V, Active Directory GPOs, DNS, Certificate Services, KMS, DFSR, PKI Extensive Hardware troubleshooting applications, software, and operating systems for customers Gauge the effectiveness and efficiency of existing system configuration, mapping, processes, and service records Ensure compatibility and interoperability
solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business modifications to satisfy clients' needs Design, customize, configure and testing of FI Identify gaps, issues and debug ABAP code Experience in a Professional Services or Distribution company is an asset Understanding Ability to understand business processes from a customer perspective Must be results oriented SAP FI /