a crucial role in ensuring that clients receive timely and effective technical support, thereby contributing agreed-upon number of calls are resolved per day.
running of day-to-day processes. Planning with several software development teams is a part of the release on: Release success rate (including rollbacks, on time delivery). Escaped Defects. Defect rate. Number caused by a Release. Mean time to repair. Average lead time. Average cycle time. Should you not receive
The candidate will be responsible for the day-to-day 3rd level support and since this is a 24x7x365 environment form part of a larger team and must be a good team player. Responsibilities • Providing timely technical of professionalism and customer service at all times. • 24x7 standby. • Manage and perform code deployments Ensuring all required documentation is completed on time and uploaded to the required directories. • Ensure are completed via the Freshdesk tool. • Acceptable Time management and meeting of deadlines • Acceptable
security requirements will be a significant part of your day-to-day responsibilities. Additionally, you'll project documentation and proposals will also be part of your role. Moreover, you'll take ownership of working: As a Security Engineer, you'll be an integral part of a dynamic IT Security Services team based in
quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking staff through resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Conducting
written and verbal. Work on projects aside to the day-to-day operations Professional image with the ability role, we invite you to apply and become an integral part of an innovative team. If you are interested in
written and verbal. Work on projects aside to the day to day operations If you possess the skills and experience role, we invite you to apply and become an integral part of an innovative team. If you are interested in
written and verbal. Work on projects aside to the day to day operations Excellent verbal and written communication role, we invite you to apply and become an integral part of an innovative team. If you are interested in
and Github Able to understand CI pipeline and the part it plays in code developed (Github actions, Jenkins candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.
As a Senior C# Developer, youll play a crucial part in boosting team performance and contributing to enjoy the flexibility of a hybrid work modeltwo days in the office per weekand access to company perks