figuring rules and strategies within within the debt manager system
application development, excellent problem solving skills, debt collection processes, excellent analytical skills business requirements. Engage with customers to review and analyse their requirements, determine operational
Product risk projects such as Enterprise Collections, Debt management, Credit Management. Individual will require
presenting data, influencing critical decisions across debt collection, recovery efforts, and BPO operations
presenting data, influencing critical decisions across debt collection, recovery efforts, and BPO operations
have knowledge on product risk such as collections debt management and credit management individual will
have knowledge on product risk such as collections debt management and credit management individual will
with configuring and understanding of CR (FICO) Debt Manager.
market investment review processes. Responsible for directing the preparation, review and consolidation consolidation of business reviews and budgets. Drive Market IT goals and Key IT objectives including IT Strategic agile practises. Oversee IT Workforce Planning. Review IT costs and cost structures of market IT product recovery management . Vendor Performance Management reviews. Directs risk evaluation and compliance management
Duties
Review Calling
- Conduct customer feedback calls
a Sunday.
- Review Quality- You will be responsible for ensuring that the review quality levels are
consistently high + flag any suspicious reviews. The better quality review you collect, the better chances our
Reporting
- Targets
- Review Distribution - When there is an influx of reviews to be done, it will be
/>- Responsible for a small group of freelancers (Review and NPS callers)
- Reporting - All reports