be advantageous. Knowledge and Experience: - Windows server environment (Physical & Virtualised technologies) operating systems and control environments. - Windows desktop hardware, operating systems and desktop
this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Matric customer satisfaction is achieved. A Service Desk Agent is responsible for the management of incidents and is communicated to the customer. A Service Desk Agent is responsible to drive various resolver parties
Proficiency in writing queries in SAP HANA and advanced Excel skills are essential for this role. Key system improvements and optimizations. Provide advanced Excel support, including the creation of complex Proficient in writing complex queries in SAP HANA. Advanced Excel skills, including formulas, macros, pivot
managing projects in the SDLC and able to exhibit an advanced understanding of software delivery project approach; provides the ability to manage critical path; Advanced competency using Microsoft Project; Agile/SCRUM
managing projects in the SDLC and able to exhibit an advanced understanding of software delivery project approach; provides the ability to manage critical path; Advanced competency using Microsoft Project; Agile/SCRUM
within the IT industry. Opportunities for career advancement and potential for full-time employment post-internship
IT industry.