understanding of hardware breakfix processes. Service Level Agreements play an important part for this role Proficient data entry skills Proficient in English 2 years' experience in a service desk role Ability to incidents and requests in order to achieve Service Level Agreements. Effective verbal and written communication incident is reassigned to other functional levels such as 2nd Level, Field Service Engineers etc. Ensure that
particularly on related architecture topics. Holds a deep level of system application knowledge and expertise. Must prepare materials appropriate for all business-level communications. Flexibility, adaptability, and ability if you have not received a response from us within 2 weeks, your application was unsuccessful isanqa
concerns promptly and effectively to maintain high levels of customer satisfaction. Collaborate with internal
with SQL and a programming language, ideally Python 2 years working with end users to define requirements
with SQL and a programming language, ideally Python 2 years working with end users to define requirements